Frequently Asked Questions

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What is included in the Guided Membership?

Every Guided Membership ($2,999/yr) includes year-round access to the Cyber Heat Map® platform, the Cyber Bridge® peer alliance, and Quarterly Strategy Reviews to keep your roadmap on track.

If you need hands-on leadership support, you can upgrade to our Accelerator or Partnership tiers for weekly coaching or fractional CISO support. Depending on your plan, you receive scheduled 1‑to‑1 sessions (Executive Coaching) or up to 10 hours per month of flexible leadership support (Fractional CISO). Unlimited email/chat support is included.

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Who develops the guidance and tools?

Founder Chris Schreiber brings nearly 30 years in higher‑education security and IT leadership. The Strategic Operating System and templates have been refined across 200+ engagements to help institutions escape the 'Audit Trap' and build sustainable governance.

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What is CampusCISO's philosophy toward cybersecurity planning?

We believe in Data-Driven Governance. We help you prioritize using real-world data so limited resources go where they matter most. Our goal is to move you from 'surviving the audit' to building a program the Board understands and funds.

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Can CampusCISO services be used if we're already working with a vCISO or other consulting firm?

Yes. Our model acts as a Force Multiplier for your existing team or vCISO. We provide the governance platform (Cyber Heat Map®) and peer data they likely lack, allowing them to focus on execution while we ensure strategic alignment.

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What are the main services provided by CampusCISO?

We provide a Strategic Operating System for higher education:

Foundation:

  • 30-Day Diagnostic ($399): The "Audit Trap" breaker. Includes a founder-led kickoff and 30 days of platform access to build a data-informed, board-ready roadmap.
  • Guided Membership ($2,999/yr): Your strategic engine. Includes year-round access to Cyber Heat Map®, the Cyber Bridge® peer alliance, and Quarterly Strategy Reviews to keep your roadmap alive.


Force Multipliers (Add-ons):

  • Accelerator & Partnership Tiers: For institutions needing hands-on leadership. Adds weekly 1:1 coaching or fractional CISO execution support to your membership.
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What is Cyber Heat Map?

It is the engine of the CampusCISO methodology. Cyber Heat Map® is a proprietary platform that replaces spreadsheet sprawl with live planning tools. It turns your capabilities and controls into a living roadmap, prioritized with real-world peer data. Included with every 30-Day Diagnostic and Membership tier.

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Do we have to start with a 30-Day Diagnostic?

It’s strongly recommended, but many of our members start with the Accelerator or Partnership tiers to immediately start with weekly strategy and coaching. The Diagnostic establishes a clean baseline so if you upgrade toget live strategy sessions, we spend our time executing strategy instead of sorting data. (Plus, if you upgrade to an annual membership within 60 days, your $399 Diagnostic fee is fully credited toward the first year!)

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How do the membership levels differ?

We offer three levels of engagement, all built on the same system:

  • Guided Membership: The essential layer. You get the Platform, the Community, and Quarterly Reviews to guide yourself.
  • Accelerator (Coaching): Adds Weekly 1:1 Strategy Sessions for leaders who want a dedicated mentor.
  • Partnership (Fractional CISO): Get up to 10 hours per month to complete more complex projects, such as reviewing governance structures or policy overhauls.
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How is CampusCISO priced?

We keep pricing straightforward for public-sector procurement. The 30-Day Diagnostic is a fixed-price engagement ($399). All other tiers, including the Guided Membership, Accelerator, and Partnership, are simple annual agreements designed to work within typical higher education budgets.

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What payment methods are accepted?

We will work with you to provide the quotes and invoicing formats that match your institution's purchasing workflows.

  • 30‑Day Diagnostic: Pay securely online by credit card (P-Card friendly!)
  • Guided Membership & Advisory Tiers: Invoices and purchase orders accepted; ACH or check supported. Credit card payment is available upon request for faster activation.
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Can you work with multi‑campus systems or consortia?

Yes. We work with systems and consortia to design custom support options. We can scope shared Cyber Heat Map® environments and coordinated strategy sprints to help you benchmark across all your campuses. Contact us to discuss volume pricing.

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Who owns the data provided to Cyber Heat Map?

You own your assessment data and your strategic roadmap. Your institution controls who can view or edit your data.

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How is our identity protected in benchmarks?

Benchmark outputs are anonymized and aggregated (e.g. by institution size). We do not publish identifiable institution data in benchmark views.

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Does you sell our assessment data?

No. Your assessment details are never sold. They are only visible to your institution and the collaborators you invite to your instance.

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What about individual user data?

If a user is removed from the platform, their individual access logs and contributions are permanently deleted. We do not include individual user data in the benchmarking dataset.

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Do you accept non-disclosure agreements (NDAs) or data processing agreements (DPAs)?

Yes. Our standard usage terms include mutual non-disclosure terms. We can provide standard documents upon request as part of procurement.

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What is the 30‑Day Diagnostic guarantee?

If you do not complete your roadmap within 30 days, email us within 7 days after the window ends, and we will refund you in full. No hoops.

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What is the Guided Membership onboarding guarantee?

If your initial roadmap is not complete after your onboarding phase, we continue coaching you at no additional cost until the initial roadmap deliverables are finished.

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What if I miss a group strategy session?

Live support sessions are recommended but optional.

You’ll still have unlimited email/chat support, and you can easily reschedule to a new group session.

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What support is available during the Diagnostic and memberships?

Group office hours, unlimited email/chat support, and the Cyber Heat Map tools. Advisory memberships include full platform access, including the Cyber Bridge client community, and your chosen advisory cadence (weekly 1:1 or 10 hours/month of fractional leadership support).

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Ready to Validate Your Cybersecurity Capabilities?

Start with the CampusCISO 30‑Day Diagnostic for $399. Begin with a private kickoff with former CISO Chris Schreiber. Then, join weekly group strategy sessions and use the Cyber Heat Map® platform for 30 days to complete your baseline assessment.

Leave with a data‑informed, board‑ready roadmap.

Priced to support institutional purchasing card spending limits!

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